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Terms of Service
Acceptance of Terms
By accessing and using Flash Bot, you confirm your agreement to be bound by these terms. If you do not agree to these terms, please refrain from using our platform.
Description of Service
Flash Bot provides cutting-edge cryptocurrency trading tools. Our platform serves as a digital assistant, and we recommend users combine our tools with their research.
Payments
Fees: Our services may be subject to fees, as detailed in our pricing section.
Taxes: Users are responsible for all applicable taxes.
User Responsibilities and Conduct
Account Security: Users are responsible for maintaining the confidentiality of their account details.
Acceptable Use: You agree not to use the service for any unlawful purpose or in a way that disrupts the service.
Intellectual Property
All content, including the design, graphics, and code, are the intellectual property of Flash Bot. Unauthorized use, reproduction, or copying is strictly prohibited.
Limitation of Liability
Flash Bot shall not be held responsible for any losses, damages, or inconveniences experienced from the use or inability to use our platform.
Refund Policy
Refunds are subject to our Refund Policy, as detailed in a separate section.
Changes to the Terms
We may periodically revise these terms. If we make significant changes, we'll notify registered users or post a notice on our platform.
Refund Policy
General Refund Conditions
Flash Bot prioritizes customer satisfaction. We offer refunds under the conditions delineated below:
Eligibility for Refund
Technical Malfunctions: If there's a persistent technical issue on our end that prevents you from using Flash Bot's essential features and we are unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.
Misrepresentation: If any core feature is found to be grossly misrepresented compared to what's advertised on our platform, and we cannot rectify it promptly.
Requesting a Refund
To request a refund:
Reach out to our support team within 24 hours of purchase, detailing the issue and any supporting evidence.
Our team will review your request and communicate the decision to you.
Exceptions
Refunds won't be issued due to user error, such as incorrect settings or misunderstanding of a feature's function.
Issues resulting from third-party software or platforms are not under our control, and hence, not eligible for refunds.
Refund Processing
Approved refunds will be processed through the original payment method within a certain number of business hours, typically 2-5 business hours.
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